Privacy Policy
This policy explains how Viora Analytics (“Viora”, “we”, “us”) handles personal data when you visit our website or contact us. We keep it minimal: we only process what we need to respond to enquiries and operate the site.
Who we are
Viora Analytics is an independent analytics design studio operated by Paulo Grijó.
Contact: hello@vioraanalytics.com.
Data we collect
Information you provide voluntarily when you email us, message us on WhatsApp, or connect via LinkedIn (for example name, company, email address, phone number, and the content of your message).
Technical data collected automatically by our hosting and analytics providers, such as IP address, browser type, device type, pages visited, and approximate location derived from IP. This is standard server and performance logging.
We do not knowingly collect data from children under 16.
How we use your data
To respond to enquiries and discuss potential engagements.
To operate, secure, and improve the website.
To comply with legal obligations where applicable.
We do not sell personal data. We do not use your data for unrelated marketing without your consent.
Legal bases (where applicable)
Pre-contractual steps and legitimate interest when you contact us about services.
Consent where you opt in to communications or cookies that require consent.
Legal obligation when retention is required by law.
Sharing and processors
We may share data with trusted service providers who help us run the site or communicate with you (for example hosting, email, or messaging platforms), only as needed and under appropriate safeguards.
We may disclose information if required by law or to protect our rights, users, or the public.
International transfers
Our providers may process data in countries other than yours. Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
Retention
Enquiry messages are kept for as long as needed to manage the relationship and our legitimate business records, then deleted or anonymised unless law requires longer retention.
Server logs are retained for a limited period typical for security and troubleshooting.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to withdraw consent where processing is consent-based.
Brazilian residents may exercise rights under the Lei Geral de Proteção de Dados (LGPD).
To exercise rights, contact hello@vioraanalytics.com. We will respond within reasonable timeframes required by applicable law.
You may lodge a complaint with your local data protection authority.
Security
We use reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure.
Changes
We may update this policy from time to time. The effective date at the top will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
Questions about privacy: hello@vioraanalytics.com.